Services
Healthcare BPO
Healthcare BPO: Improving patient outcomes
We deliver intelligent health operations that improve patient outcomes, keep costs under control and increase consumer and provider engagement.
Our healthcare BPO services
Comprehensive Healthcare Support Services by Axcelfinancials
Provider Services
We enhance both consumer and provider engagement, driving better health outcomes through:
• Prior Authorization Intake: Ensuring efficient processing of treatment approvals.
• Clinical Claim Review: Evaluating medical claims for accuracy and compliance.
• Appeals Support: Assisting with the appeals process to streamline healthcare administration.
Our approach reduces administrative burdens, improves decision-making efficiency, and maintains compliance with healthcare regulations, contributing to a more effective healthcare system.
Utilization Management
We offer a full suite of services designed to facilitate seamless engagement between consumers and providers, including:
• Streamlined Processes: Reducing administrative workloads and enhancing efficiency.
• Regulatory Compliance: Ensuring adherence to healthcare standards.
• Improved Health Outcomes: Supporting clinical decisions and enhancing patient care.
Population Health Services
Our population health solutions are crafted to elevate patient care and optimize healthcare efficiency:
• Health Risk Assessments: Identifying potential health concerns early.
• Proactive Outreach & Referrals: Engaging patients and connecting them with appropriate care programs.
• Patient Support Services: Offering guidance and resources to enhance care coordination.
• Care Coordination Quality Reviews: Maintaining high standards of care delivery while ensuring operational efficiency.
Membership Services
We deliver targeted education and support to bridge gaps in care and improve patient outcomes through:
• Proactive Member & Provider Outreach: Ensuring timely interventions and adherence to treatment plans.
• Medical Record Services: Facilitating better coordination between healthcare providers and patients.
• Enhanced Patient Engagement: Supporting higher quality care and improved health outcomes.
Claims Services
Our global claims professionals have partnered with 18 clients, generating over $3 billion in administrative and medical cost savings through:
• Efficient Claims Management: Streamlining processes to reduce administrative costs.
• Data-Driven Decision Making: Leveraging insights to improve accuracy and efficiency.
• Workflow Optimization: Enhancing overall operational performance.
Care Value Services
We focus on delivering value-driven care by:
• Targeted Education & Support: Providing resources to help patients adhere to treatment plans.
• Proactive Engagement Strategies: Bridging care gaps through timely outreach.
• Coordination Between Providers & Patients: Ensuring seamless communication and care continuity.
Why Choose Axcelfinancials?
By partnering with Axcelfinancials, healthcare organizations can:
• Enhance Patient Care: Through effective engagement and support services.
• Improve Operational Efficiency: By optimizing administrative processes.
• Achieve Cost Savings: Through streamlined workflows and claims management.
Let's Drive Better Health Outcomes Together!
Discover how Axcelfinancials can transform your healthcare operations. Contact us today to learn more about our customized solutions that enhance patient care, improve efficiency, and ensure regulatory compliance.